Wednesday 27 September 2017

Evolution of Indian Luxury Retail by group DCA

Aerin Lauder (American heiress and Business owner Estee Lauder) rightly said , “Luxury is anything that feels special. I mean, it can be a moment, it can be a walk on the beach, it could be a kiss from your child, or it could be a beautiful picture frame, a special fragrance. I think luxury doesn't necessarily have to mean expensive” 
  
In keeping with this view, we at DCA believe Luxury to be an experience.
DCA’s contribution to Luxury Retail in India, gives it the much-desired opportunity to create an exemplary experience for the customer. Through DCA’s expertise, the brand owner gets the opportunity to showcase the brand product in the deserved realm of opulence and finesse, thus attracting the most decorous customer for the product.

Having designed the best and foremost jewelry, watch and other lifestyle product showrooms in the country, some of DCA’s design essentials are laying utmost importance on the following aspects:

Façade - The façade of any showroom is the very first impression of the brand. It is the one element, which needs to reflect the aesthetics and individuality of the Luxury Brand as also attract the customer into the showroom. Needless to say, it needs to be exemplary.

Due to its importance, a façade goes through intense design development stages. Starting with inundation of ideas & brand vision, the design practicality, material selection, the design proportion, originality, longevity, and adherence to budget is given sufficient thought. After a series of design developments, presentations, approvals and amendments, the resulting design is one that is inherent and unique to the brand.



Spaces - The spaces inside a showroom often flow into one another. The idea being to ensure the customer has had an opportunity to view the entire range of products on display. In addition to this, the spaces are designed with opulence, thus giving a special space to showcase the product, as also giving a luxurious feel to the customer seeing the product. It is ensured that the opulence borders towards warmth & coziness - so a customer feels comfortable being around the product, and feels special being in the showroom, which eventually fuels the desire to own the product.  This also fosters good relationships with the customer. The entry and exit to showrooms, the spaces behind the display counters and in front of them, the placement of showcases and billing counters are all designed around this essential need and encourage ease of movement of both staff and customers.

Lighting– No part of the design exercise can ever underestimate the importance of lighting. The color of lighting is important to set the mood of the showroom. The brilliance of light is important to correctly showcase the product. The lighting design makes or breaks the beauty of the overall showroom design. Optimizing the number of lights to be used, decision on the use of concealed lights in some places and detailed lights in others also becomes an important decision in the design aesthetic. While working out all this, it is imperative to optimize the energy usage as well.

Since, finding lighting, which meets all of the above requirements, is a herculean task, DCA very often designs lights for the showrooms. Having specialized vendors on its panel, DCA thus, customizes lighting for a brand, making it unique and functional.



Other Elements – Utilization of small spaces & corners, maximizing display areas, ease of movement within the showroom, ease of entry into and exit from the showroom (even to the extent of working out the parking facility), multi-functionality of elements & spaces, are some other design essentials that add to the virtue of the showroom, the brand and the product.
Some of the design accolades to the credit of DCA are:
·         Hazoorilal, New Delhi
·         Anand Jewels, Indore
·         Punjab Jewellers, Indore
·         Mallika Empire, New Delhi
·         Abhishek Zaveri, Ahmedabad




-Amit Aurora and Rahul Bansal


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